Contact Us / Member Services

To participate in a Vital Savings by Aetna Program, please sign up online or call us toll free at:

1-877-MY-VITAL (1-877-698-4825)

For questions relating to the Vital Savings Discount Programs write to Vital Savings by Aetna®, 7400 Gaylord Parkway, Frisco, Texas 75034 or call 1-877-MY-VITAL (1-877-698-4825)

Or you may contact us through this online form.












Non - Vital Savings questions cannot be forwarded and will not be answered.



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Vital Savings by Aetna® is not available in Vermont or Montana.

Vital Savings on Pharmacy is not available in Tennessee.

The Vital Savings by Aetna® program (the "Program") is not insurance. The Program provides Members with access to discounted fees pursuant to schedules negotiated by Aetna Life Insurance Company for the Vital Savings by Aetna® discount program. The Program does not make payments directly to the providers participating in the Program. Each Member is obligated to pay for all services or products but will receive a discount from the providers who have contracted with the Discount Medical Plan Organization to participate in the Program. Aetna Life Insurance Company, 151 Farmington Avenue, Hartford, CT 06156, 1-877-698-4825, is the Discount Medical Plan Organization.